Googlefold.com
ITIL Links
Information Technology Infrastructure Library


In a sinister world where ignorance divides us, awareness is all but elusive.

KEEP America Great!
Disclaimer: No guarantee is made to the truthfulness or content of all links; use at your own discretion.

  ITIL   Network+   OSI Model   Ports   IEEE   Cables   IPv4   IPv6   Security+  


ITIL GUIDING PRINCIPLES   Best Practice explains the most efficient way of completing a business task
 

1

   Focus on Value    
 

2

Start Where you Are
 
3 Progress Iteratively
with Feedback  
 
4 Collaborate and   
 Promote Visibility   
5   Think and Work    
Holistically  
 
6     Keep it Simple      
and Practical  
7    Optimize and    
Automate 



Useful Images
CLICK 
FOR 
ITIL Guiding Principles Waterfall and Agile Iterative Development Model. A spinning wheel continues ONE rotation at a time ITIL Service Value System ITIL Service Value Chain ITILv4 SVS + SVC ITIL 4 Dimensions of Service Management
 LARGER
 PICTURE
ITIL Infographic ITIL Service Lifecycle ITILv3 LifeCycle ITIL Continual Improvement ITIL Qualification Roadmap ITIL Lifecycle vs. Value System ITIL Processes vs. Dimensions
ITIL Timeline Deming Cycle SMART Acronym SWOT Acronym Prespective on ITIL 3 vs. COBIT Sources of Best Practice COBIT Framework

34 ITILv4 SERVICE VALUE SYSTEM PRACTICES
General Management Service Management Technical Management
Architecture Management
Continual Improvement
Information Security Management
Knowledge Management
Measurement and Reporting
Organizational Change
   Management
Portfolio Management
Project Management
Relationship Management
Risk Management
Service Financial Management
Strategy Management
Supplier Management
Workforce & Talent Management
 
Availability Management
Business Analysis
Capacity & Performance
   Management
Change Control
Incident Management
IT Asset Management
Monitoring & Event Management
Problem Management
Release Management
Service Catalogue Management
Service Configuration Management
Service Continuity Management
Service Design
Service Desk
Service Level Management
Service Request Management
Service Validation and Testing
Deployment Management
Infrastructure and Platform
   Management
Software Development and
   Management
* Bolded practices are examinable for the ITIL Foundation Exam                                                                                

Multiple stages of the IT lifecycle (ITIL v3):
Service Stategy Service Design Service Transition
Service Operation Continual Service Improvement
* ITIL v4 abandons this lifecycle for a more holistic approach
  Exam Help - MORE TO COME :)  

Axelos ITIL v4

Axelos.com (ITIL)     PeopleCert.org

Wiki ITIL

ITIL v3 examtest

ITIL v4 Practice Quiz

BrainScape Flashcards ITIL





             VIDEOS            

ITILv4 - Gogo Training

Axelos Global Best Practice

ITIL 4 Key Concepts

ITIL 4 The Great Consolidation

The ITIL 4 Big Picture: Connecting Key Concepts

Blank

Blank

Blank

Blank


Disclaimer: All pictures used with my webpages have been obtained
from internet image collections or linked sites, and the use of which is
intended to instruct and to assist all students. Images and or sites are
presented for informational purposes only and do not constitute
endorsement of any websites or other sources. I disclaim any liability
in connection with the use or misuse of this information. I will link
images to any valid request. No copyright infringement is intended.


      RACI MODEL
= Job descriptions – postings – roles – who is doing it?      



  Responsible
  Accountable
  Consulted
   Informed

RACI Model Definitions     

                         Stakeholders


Activities


   A   B   C   D   E   F 
   1               
   2               
   3               
   4               
   5               


Under Construction
Under ConstructionUnder ConstructionUnder Construction
Under Construction

☆ PowerPoint ITIL Service Show  
Principles normally do not change, but in fact judge practices wherever they are applied,
whether they adhere to the guidance offered by the established realities.

What divides us is the scornful souls burdened by their own hate

~ Ron Bert

Change background color to:
Sky Blue White Plum Maroon Green Brown Gray
Tan Teal Black Gold Tomato Purple Orange Pink
COLORS ARE A GIFT WITHOUT CHARGE


Click here to add this page to your favorites


Home Page | ScienceLinks | Network+ | OSI Model | Ports | IEEE | IPv4 | E-Mail Me
Pending work to be published
Follow me on Twitter Follow me on Facebook     Visit My YouTube Channel     View my Linkedin Profile     Follow me on pinterest

top